Isom Ltd. 9 Patford Street Calne Wiltshire SN11 0EF UK
Tel: +44(0)1249 812343 Fax: +44(0)1249 816963 e-mail: info@Isom.co.uk

Background

Isom Ltd was formed in 1986. At that time the core business was preparation of Technical Documentation (comprising Operation, Maintenance and related manuals) for large projects such as airports, hospitals and military facilities in Saudi Arabia.

The work in the Middle East was extended to cover similar projects in Bahrain and Turkey. Isom Ltd has provided documentation for major German, French, Japanese and Korean companies in this area. Following the Gulf War, political factors made the Middle Eastern market more difficult. Although still maintaining contact with our agents and former clients, efforts were made to diversify into UK and European markets.

Subsequently, Isom Ltd has prepared manuals for the new Macau International airport (the company's fourth large contract with Siemens AG), UK water utilities, several smaller projects (two more for Siemens AG) and is currently part way through a long term documentation preparation/revision contract with the British Ministry of Defence. Isom has just completed documentation for the new International Airport at Gaza and has started a new project for extensions at Dubai International Airport. A complete list of Isom's projects, some of which are briefly described, is listed in their Track Record.

Capabilities

Isom Ltd has experience in producing documentation for a wide variety of subjects - ranging from a specialist medical bed to systems installed at nuclear power stations. The company has experience of most military or commercial client specifications, e.g. AvP 70, NES 40, BS 4884, TP 30, DEF STAN 00-00. If no suitable specification is available, it can develop one to meet the client's requirements.

In addition to manuals and handbooks, Isom Ltd is able to prepare Technical Reports and Proposals, Press Articles (Technical), Wall charts and Microfiche, for more information see Writing Services.

The company can also provide a consultancy service for the preparation of documentation for prospective projects and have extensive experience of managing technical translation, including to and from the more exotic languages such as Arabic.

Isom Ltd is able to prepare most types of technical documentation completely in-house. Where litho printing and/or special reprographic processes are specified, they have good contacts with reputable, quality assured, local printing companies. Isom's company quality system is in accordance with ISO 9001. All documentation is prepared in accordance with the approved quality procedures.

Personnel and Resources

Isom Ltd currently operates with a core permanent staff of authors, illustrators, WP operators and administrators. To cope with workloads above the capacity of the permanent staff, additional technical authors and/or technical illustrators are employed on an 'as necessary' contract basis; this method of working is currently very common among technical publications companies.

Isom Ltd manuals are prepared using PCs running various word processing, graphics and scanning software applications.

Applications loaded and running under Windows 3.11 or Windows '95/'98 include:

Manuals can be prepared as hard copy or are published electronically on 3.5 in. or 5.25 in. diskettes, tapes or on CD.

Master pages (camera ready copy) are printed from a Cannon GP215 digital printer (this state of the art unit also acts as a copier and a scanner) or from a Hewlett Packard LaserJet 4MP laser printer.

Unless litho printing is specified by the client, draft and final hard copy manuals are prepared using the Cannon GP215 in the printer mode. This unit is capable of producing single or double sided copies (from single or doubled sided originals in the copier mode) up to A3 size.

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